ABSTRACT
All industries are human-centric, whether involving reliance on manual labour, or operators, controllers and supervisors to run production processes, or leaders and administrators to manage the organizations that carry out those processes and profit from them. Ergonomics (and Human Factors) deal with humans in work contexts. So, why is it that ergonomists and human factors professionals, whose domain of expertise is human performance, are usually low down in the hierarchy, in the ‘technical’branch rather than the strategic and operational one? Why don’t we have a ‘Director of Human Performance’ as well as ‘Director of Safety’?
