ABSTRACT
At the end of this chapter the process management team will select the process(es) for improvement. e team needs to select a process that will easily attract an executive champion.
ink of the •rst time you went on a date with your signi•cant other. Much thought and mental preparation were invested in deciding the place, timing, and other factors of the event. Why? You knew that the •rst date would largely determine if you received a second chance.
