ABSTRACT

Our goal in this chapter is to explain in full detail the first of the five phases of CWA. The

concept of work domain analysis, introduced in chapter 3, is probably the most important

and unique phase of CWA. We begin by discussing the nature of field descriptions to give

you an appreciation for why work domain analysis is so important. Then, we describe

Rasmussen’s (1979b, 1985) abstraction-decomposition space, a two-dimensional

modeling tool that can be used to build work domain models (cf. Fig. 5.8). The

characteristics and advantages of one dimension in this space, the abstraction hierarchy

(AH), are then described in more detail because the AH is more difficult to understand

than the decomposition hierarchy. Next, examples of how the abstraction-decomposition

space can be used to conduct a work domain analysis are presented for the case study

introduced in chapter 6. By the end of this chapter, you should understand why work

domain analysis identifies a fundamental set of constraints on the actions of any actor,

thereby providing a solid foundation for subsequent phases of CWA.