ABSTRACT
This chapter provides an overview of the mobility opportunities, the benefits of mobility, the various mobility solutions for financial service industry (FSI), and a case study of a mobility solution for paperless contract capture. Most of the service providers in the FSI are trying to create new revenue channels by leveraging mobility solutions that extend enterprise-centric services to mobile devices and optimize the sales process. Mobility solutions when combined with automatic identification and data collection techniques such as barcodes and near-field communication or radio frequency identification tags can provide a cost-effective, fully automated solution for asset management and tracking. Mobility adoption requires huge infrastructure investment in terms of hardware and software. Field device provisioning and management is a challenging task in the implementation of mobility. The FSI is a very competitive and evolving marketplace with tremendous opportunities for mobility. Introducing mobility to the ecosystem leads to considerable cost reductions by reducing the fixed and variable facility costs.
