ABSTRACT
In the last chapter, the importance of thorough preparation was emphasized. This chapter leads you through the key steps of preparing for a kaizen workshop. The sponsor will have given guidelines to the workshop leader as to the focus of the workshops, specific targets for process improvement, and so on. Supported by external consultants or perhaps internal consultants from a Kaizen Promotion Office, the workshop leader will be the Sensei and technical consultant to the kaizen workshop team. He or she is responsible for all three phases of the kaizen activity, including preworkshop data collection, running the workshop, and successful follow-up over a period of 90 days.
