ABSTRACT

This chapter explores the common threats and attacks that a consumer would most likely face when shopping online and the corresponding mitigation techniques and best security practices. When online shopping first emerged, people were reluctant to partake due to the uncertainty of sending their financial information across the Internet and the threat of cyber criminals. The broad number of online retail options that are available to the consumer can make online shopping both convenient and overwhelming at the same time. Some online retailers will attempt to solicit additional information about a customer’s lifestyle for the purposes of target advertising, spam emails, and even snail mail. Users of virtual credit cards are able to set the virtual card’s purchase limit, expiration date, and number of uses. To prevent falling victim to online scams and phishing websites, there are a few “indicators of trust” that one can search for on a retailer’s website or in one’s own personal web browser.