ABSTRACT
There is a book listed on Amazon.com entitled If It Wasn’t for the People … This Job Would Be Fun … . The tongue-in-cheek implication is that managing things will almost always be more pleasant than managing people. Wishful thinking aside, the reality is you need quality people to operate and maintain your plant regardless of how automated it is. With that in mind, the purpose of this chapter is to present some selected topics that may make the job of managing people a little easier … and more fun.
