ABSTRACT
See.* Read it. Try to make a Value Stream Map on your own. Next time I’m here, we’ll make one together. The combination of the two events will lock the process in for you. You good with that?”
“Yes, sir.” “OK. You’ve got a long road ahead of you, but from what I’ve heard,
you’re up to it. Any questions?” “No, sir.” “All right.” Frank stood and shook Dale’s hand. After the young man
left, Frank sat back down. “A bit of advice,” Frank offered. “Dale is a critical part of your success.
