ABSTRACT

The book began with the age-old discussion of the differences between leadership and management. Management is a set of work processes that keeps an organization operating effectively. Leadership is the set of processes that create organizations then helps organizations change to meet ever-evolving business conditions. Lean transformation, creating a culture of continuous improvement leading to world-class rates of improvement in performance and culture, is a leadership process. The key aspects of leadership include creating and sharing the future vision of the organization, aligning the financial and human resources of the organization to achieve the vision, and then inspiring and engaging people to realize the new vision.