This chapter provides you with an overview of the organizational structure, management, problem-solving techniques, and performance measures used in a lean organization. Most of these topics will be discussed in greater detail in later chapters. These concepts all fall under the umbrella of value stream management and recognize the organizational differences between traditional and lean producers. After reading this chapter you should have a clearer understanding of the following:

◾ What value stream management entails. ◾ How to define and structure a value stream. ◾ How to identify problems through the use of lean tools and value stream mapping.