ABSTRACT

Leaders need structure and effective tools to help them lead. Mission and vision define why the organization exists and what it wishes to become. Goals and objectives outline what needs to be accomplished in the short term and how progress will be measured. The budget allocates financial resources. The organization chart spells out who is accountable for what. Performance-management processes define what must be achieved and how and what skills people need. Taken together, these fundamentals assure that everyone in the organization knows why, what, when, and how work will be completed.