ABSTRACT
Is this how your superintendent would respond when faced with the Media at the front gate of your project site? If it isn't, you may have a crisis developing at your facility. Every organization will some day, in some manner, experience a crisis. How well we do in a crisis situation will be determined by how well we have prepared to deal with it. 1
service to a nearby subdivision and television station. A gas line is punctured while the foundations for a new maintenance facility are being excavated. A roofing contractor dumps solvent down the vent shaft of an occupied building. A tower crane collapses into a busy downtown street.
