ABSTRACT

Executive Summary ............................................................................................ 410 Introduction ......................................................................................................... 411

Overview of Lean Thinking .......................................................................... 411 Project Overview ............................................................................................ 411 DMAIC ............................................................................................................. 411

Define .................................................................................................................... 412 Problem Statement/Scope ............................................................................ 412 Problem Objectives and Goals ...................................................................... 412 Stakeholder Analysis ..................................................................................... 412 Process Overview ........................................................................................... 413

Measure ................................................................................................................ 416 Baseline ............................................................................................................ 416 Data Collection Plan ...................................................................................... 416 Current State Value Stream Map .................................................................. 416

Analyze ................................................................................................................. 417 Improve ................................................................................................................420