ABSTRACT
The importance of information technology for organizations has significantly increased over the past few decades. Cash and Konsynski (1985) provide several reasons for this increase. First, organizations often exist in fast-paced environments. These environments demand that organizations respond to information requests quickly and automated systems allow these requests to be filled. Second, guidelines, polices, and procedures have changed, prompting more uniform collection, analysis, and distribution of data. Third, the cost and capabilities of computers have engrained technology into everyday life. Fourth, technology has advanced and become more reliable. Organizations have developed trust in these systems and the information produced from them. Finally, organizations are able to separate activities, which provides for a more in-depth examination of organizational functioning. Distinguishing between those activities that support the organization and those activities that service clients is essential for documentation and appeasement of funding sources.
