ABSTRACT
While this book is focused on the value leadership skills can provide to program management and building high performing teams, it is important to recognize that a program manager will be pulled in many directions and affected by a long list of external influences in his or her day-to-day management. THe focus is, of course, on delivering the benefits of the program, achieving cost and quality standards and managing the efforts that are necessary for achieving success, yet a program manager in a real world setting will face a number of challenges coming from the organization itself, the stakeholder community, supporting departments, as well as program sponsors and in some cases the program manager’s direct supervisor.
