ABSTRACT
Program managers have a tremendous impact on the culture, the work environment, the project management style, overall team member satisfaction, and success achieving the program objectives. THe style of leadership adopted by a program manager can influence the level of communication between teams, individuals, and project managers as well as the manner in which conflict is resolved and the ability of teams to reach the state of being an HPT. Effective program managers demonstrate a leadership style that blends into the culture of the organization but creates a healthy and safe environment for teams to operate in without fear of reprisals, negative conflict, or backstabbing. THis healthy environment encourages team members to contribute to success and enables open channels of communication should the project or initiatives not go as planned.
