ABSTRACT

Consider the following fact situation: You attend class each class day. You take an active part in class discussions and make As on all your exams, but your final grade for the course is a C. You approach the professor regarding your grade. He states that he does not have time for students who are unhappy with their grades. You tell the professor that you should have gotten an A in the course. He disagrees. A dispute occurs. How is the dispute resolved at your university? What are your options in settling this dispute?