ABSTRACT

The plan phase contains the rst two steps in the DMADO process: dene and measure. These steps lay down a roadmap for where the project needs to go and what resources are necessary.

21.2.1.1 Define Dene is where gathering information from the customer, suppliers, journals, and other sources are used to dene the problem, scope of the project, and metrics to use. In our case, this involved meetings with NASA and Barrios employees, contacting the various suppliers used during the research, and studying the published literature on implementation of RFID in unique applications.