ABSTRACT
Before beginning to establish the new learning organization, we knew that we had to create a comprehensive set of standards up front to obtain the consistency of performance the proposal required. This would include developing organizational charts and job descriptions for each of the new roles in the training organization. Moreover, we felt that with the focus on creating trainers, leaders, and practitioners, based on the Training Within Industry (TWI) model, we wanted to have a strict system of screening potential candidates to select only the best-qualified people to hold these positions. This chapter describes in detail the mechanics of how these systems were conceived and documented with the goal of building and anchoring global and local learning centers. It also shows the details of the selection process, including trainer competencies and a recruitment plan that would be used to staff the training organization.
