ABSTRACT

Case Study Elements ...................................................................................................................... 166 Keywords ....................................................................................................................................... 167 Abstract .......................................................................................................................................... 167 Glossary ......................................................................................................................................... 167 Background .................................................................................................................................... 167

Context ...................................................................................................................................... 167 Relevant De£nitions .................................................................................................................. 168 PertainingTheories ................................................................................................................... 168 Existing Practices: Distribution Centers and the Logistics World ............................................ 168 Characterizations: Project and Process of Distribution Center Business .................................. 169 Guiding Principles ..................................................................................................................... 170 Design of Distribution Centers .................................................................................................. 170

Purpose ........................................................................................................................................... 170 History ....................................................................................................................................... 170 Current Situation ....................................................................................................................... 171 Known Problems ....................................................................................................................... 171

Goods Flow Characteristics at Different Levels ................................................................... 171 Logistics Supply Chain and the Dynamic Role of DCs ....................................................... 171

Mission and Desired or Expected Capabilities ......................................................................... 171 System-of-Systems ........................................................................................................................ 172

Environment .............................................................................................................................. 173 Scope ......................................................................................................................................... 173 Structure .................................................................................................................................... 173 Boundaries................................................................................................................................. 174 Internal Relationships: Cross-Docking, Case and Item Picking to Manage Goods Flow......... 174 External Factors: Some Basic Concepts of Goods Flows ......................................................... 174 Constraints................................................................................................................................. 175 Sponsor of Governing Body in Concept Phase ......................................................................... 175

Challenges ...................................................................................................................................... 175 DC Suppliers: Challenges and New Technology Development ................................................ 176 Systems Engineering Challenges .............................................................................................. 177

• Fundamental essence: The application of multilevel models to guide the development of enterprise-level systems of systems (SoSs).