ABSTRACT

Case Study Elements ...................................................................................................................... 192 Keywords ....................................................................................................................................... 192 Abstract .......................................................................................................................................... 192 Glossary ......................................................................................................................................... 192 Background .................................................................................................................................... 194

Characterization of Decision Situations in Emergency Management ....................................... 194 Supply Chain Risk Management ............................................................................................... 194

Need for Decision Support in Humanitarian Relief Supply Chains .............................................. 195 Humanitarian Relief Logistics from a Complex Systems Perspective .......................................... 196

Type of System .......................................................................................................................... 196 System Maturity ........................................................................................................................ 197 Environment .............................................................................................................................. 197 Context of the Complex System................................................................................................ 198

Use Case: The Haiti Earthquake ....................................................................................................200 Need for Humanitarian Relief SCM .........................................................................................200 Humanitarian Relief Logistics, SCM Techniques, and Known Problem(s).............................. 201 Constituents ...............................................................................................................................202 (Complex) System .....................................................................................................................202 Challenges .................................................................................................................................205 Development .............................................................................................................................208 Integrating Context and Preferences: Multicriteria Decision Support ......................................208 Scenario-Based Reasoning ........................................................................................................209 Robustness, Flexibility, and Risk .............................................................................................. 210 Implementation ......................................................................................................................... 210

Results ............................................................................................................................................ 211 Analysis .......................................................................................................................................... 213

Transportation of Goods via Air ................................................................................................ 213 Transportation of Goods via Road ............................................................................................ 214

Summary ........................................................................................................................................ 217 Conclusions .................................................................................................................................... 217 Suggested Future Work .................................................................................................................. 217 References ...................................................................................................................................... 218

• Fundamental essence: Humanitarian relief logistics are prone to complexity and uncertainty. We provide acase study that focuses onthe problem oflocating warehouses toillustrate the impact of uncertainty on the results of the models and show how scenarios can be used for robust planning and decision support under fundamental uncertainty.