ABSTRACT

Stephen Covey Developing trust in the project environment is key for success. Trust is so central to our lives that we take it for granted, like breathing air. We may see ourselves as trustworthy, but that does not count. We have to be seen to be trustworthy by all project stakeholders. Being in a position of authority does not automatically mean that we will be trusted. Some people in authority are trusted, others are not, as can be seen from public attitudes to different professions. Within the workplace, trust is essential. Policy manuals and project management methodologies cannot legislate for trust. The most influential project managers tend to be the most trusted: people are prepared to work with people they trust, not with people they don’t trust.