ABSTRACT

Knowledge waste is perhaps the most pervasive waste. Indeed, if the popularity of Dilbert is any indication, knowledge waste is at epidemic proportions in North America. According to Thomas Homer-Dixon,2 we are struggling with an ingenuity gap: a shortfall between our rapidly rising need for ingenuity and our inadequate supply. Homer-Dixon argues that there are two kinds of ingenuity: technical and social. We have the former in abundance.The constraint is not technology but governance.