ABSTRACT
The previous chapter discussed the need to obtain an accurate definition of the business problem statement and described two techniques to accomplish this. The upfront clarity and stakeholder agreement on the problem the business transformation program is designed to solve will pave the path for program success. An additional critical success factor is validating and communicating that the problem being solved by the transformation program will position the organization to realize the program vision. Throughout the program life cycle, it is important to showcase to the stakeholders how the program mission, vision, and strategy are constantly aligned to the enterprise mission, vision, and strategy.
