ABSTRACT

Introduction ....................................................................................................................................300 Why Is Inclusive Design Important?.............................................................................................. 301

Population Case ......................................................................................................................... 301 User Case ..................................................................................................................................302 Business Case ............................................................................................................................302 Ethical Case ...............................................................................................................................303 Legal Case .................................................................................................................................303

Fundamental Principles of Inclusive Design .................................................................................304 Product Interaction Capabilities ................................................................................................304 Product Demand ........................................................................................................................305 Capability-Demand Relationship .............................................................................................305 Inclusive Design Approach .......................................................................................................306 Non-Stigmatising Products .......................................................................................................307

Qualitative Methods in Inclusive Design .......................................................................................308 General Guidance for Recruitment and Data Collection ..........................................................308