ABSTRACT
One of the most frequent sources of change in working life is the implementation of new technology. This can have many implications for the work system. There will be an immediate need for staff to acquire new skills and there may be potentially far-reaching effects on jobs and the way work is organised. There are many opportunities for ergonomic/human factors (E/HF) interventions, but what can be achieved depends on the way the new technology is implemented. This chapter examines the different strategies by which new technology is implemented into the workplace and their implications for E/HF interventions.
