ABSTRACT

Several countries have made recent multi-billion dollar investments in electronic health record (EHR) infrastructure to transform their health care delivery systems. However, implementation of EHR-related initiatives has encountered greater than expected challenges [1-4]. Although successful transformations have occurred in a few pioneering healthcare organizations across the globe, [5,6] the vast majority of organizations are still in the process of implementing their EHRs and modifying their work processes [7,8].