ABSTRACT

An ongoing challenge to the design, development, implementation, and evaluation of health information technology (HIT) interventions is to operationalize their use within the complex adaptive health care system that consists of high-pressured, fast-paced, and distributed settings of care delivery. Many conceptual models of user interaction, acceptance, and evaluation exist [1,2], but most are relatively limited in scope. Given the dearth of models that are specifically designed to address safe and effective HIT

A New Sociotechnical Model for Studying Health Information Technology in Complex Adaptive Healthcare Systems. Reproduced from Quality and Safety in Health Care, Sittig DF and Singh H, 19, pp. i68-i74, copyright 2010 with permission from BMJ Publishing Group Ltd.