ABSTRACT

This chapter explains various use cases and real-life examples of where intelligence has been used to support corporate operations. The importance of travel security has been emphasized by a number of incidents. The Mumbai raid of November 26, 2008, served as a particular example to many companies, due to the scale and impact on business travelers, who had not previously been directly targeted in India. A significant role for intelligence teams is sometimes working out whether to allow travel—or, rather, under what conditions to allow travel—when a situation is emerging. Intelligence departments often show their worth when a company enters a new market. Scenario planning is a key skill for intelligence teams. Although common as a strategic planning tool in corporate life, it was initially developed by military intelligence, so it’s fitting that this has come full circle. Intelligence support to executive and event protection usually focuses on a very tight series of intelligence requirements.