ABSTRACT

This chapter explains how intelligence requirements are derived, articulated, energized, and actively managed and discusses the concept of knowledge management within a corporate intelligence environment. Many of the points raised have emphasized the importance of capable management in order to help combat uncertainty. This includes the need to manage people, processes, time, quality, sources, partners, clients, and knowledge across the enterprise—a demanding task. The other part of effective management consists of realizing where to harmonize or group intelligence requirements. This can help to streamline collection and the development of suitable products. The manager is also responsible for much more than just the handling of client liaison, however. Knowledge management has been recognized as a discipline since 1991, with large companies spending increasing effort in this sphere. The benefits are thus well understood in the corporate environment.