ABSTRACT
Intelligence Gathering begins with examining past incidents and past adversaries and the methods for causing harm to your organization. Within your organization, identify departments that have regular interaction with the public while carrying out their regular duties. The next step of our intelligence analysis revealed the utility company did not have a comprehensive security program to track persons who made direct threats to the company or its assets. The company built transmission lines by paying a “right-of-way” stipend to landowners; it had a vibrant community outreach program, with the mantra to “get people to like us.” Several departments had contact with the public, and all of them kept a separate accounting of “problem” people, with no central repository or analytical lead.
