ABSTRACT

Eliza thought it best not to aggravate him furthernot for the time being, but she did need to address one item with him immediately.

“Listen, I can certainly understand your frustration. I know that sometimes there is a lack of appreciation for what you and your team does day in and day out. But I also think that goes both ways. And I’m not sure telling the client that it was all Claire’s fault was a good approach. I don’t like the idea of airing dirty laundry in front of clients, and I don’t think it helps.