ABSTRACT
This chapter explores various business-related aspects of portal technologies such as portal opportunities, portal adoption challenges, typical business transformation scenarios enabled by portal, portal applicability scenarios for business use cases, and portal value realization framework. Every organization wants to position portal as the single point of access to all its users and wants to realize their end state objectives. The portal plays a key role in the digital transformation of an organization. Due to the breadth and depth of the capabilities of portal technologies, portal is uniquely positioned as the platform of choice for implementing next-generation digital strategy. For the portal program to be successful, it is important to understand the commonly encountered challenges in the adoption of portal program. Knowledge management portal aims to create an organization-wide knowledge repository. Portal value realization framework can be used to assess the success and effectiveness of portal technologies for the business scenario.
