ABSTRACT

Chapter 11 considers the issues involved in creating successful transitions to new programs. As illustrated, relevant research has indicated that several key factors enter into the acceptance and rejection of change. These factors provide guidelines that may be drawn upon by administrators to achieve acceptance of program changes by those involved, and to reduce rejection of change. These are important considerations when efforts are made to achieve organizational change in response to evaluations based on the techniques of adaptive administration. Chapter 11 also considers, as an example, how these methods might apply to acceptance or rejection of the concepts expressed by adaptive administration. As summarized, strategies for increasing acceptance may be based on clear explanations of proposed changes, demonstration projects and hands-on experience, a manageable rate of change, and open-ended discussions among all interested participants.