ABSTRACT

The essential vision Enterprises are in many ways the laggards of the new digital era. Their

processes and internal and external services remain rooted in the analog or

physical world, and the digital systems they use are frequently disjointed

and out-of-date relative to the latest web or consumer services and

applications. All that is about to change. Enterprises are about to undergo a

massive transformation and will become virtual in the broadest sense. The

new virtual enterprise will undergo a comprehensive digital transformation

to become adaptive, efficient and location-independent. It will virtualize

and digitize its own assets, build on the assets of others and, to the largest

extent possible, automate the dynamic utilization of those assets and their

connection to its business processes, while continuously optimizing the

employee and customer experience.