ABSTRACT
The fourth organizational transition is the innovation transition (see Figure 14.1). This transition begins with the 20th century centralized innovation category with the central power positions as the source of innovation. The continuum of this transition ends with the 21st century adaptive innovation that places the source of innovation in the context of employee interactions with patient-customers and work. Use the innovation transition assessment chart, and identify five characteristics in your organization that fit the 20th century centralized innovation category in which innovation comes from central power positions. In the 21st century adaptive innovation category, healthcare organizations identify characteristics that indicate the transition to adaptive innovation arising from the creativity of employees in the context of their work and interactions with patient-customers. Using the transition assessment chart, the sum of the columns based on the comparison of the characteristics indicates whether the organization reflects the 20th century model or has progressed to 21st century healthcare.
