ABSTRACT

Daniel has been using an auditing document he adapted from an initial one found in the literature.* “Just like any such document, there are a few pieces of information that you need to fill out: who, where, when. I just handed a blank document to you (Figure 8.1) where you can find some questions you need to answer during auditing. First of all, note that the document is designed so that you only need to mark ‘O’ or ‘X.’ The mark ‘O’ means that the answer to the question is positive, which translates into ‘no problem.’ Conversely if there is any problem, then you need to mark ‘X.’ In this case, you have to provide more information in the comment area. The question number should precede the comment. Please note that some questions are mandatory and some others might be customized based on the specificity of the work being carried out by the operator … Well one remark before you ask the question. Although, there is a room to be filled beside ‘Operator’ on the document in your hands (Figure 8.1), please keep in mind that, as any Standardized Work document, the Audit Sheet belongs to the worker position (workstation), not to the operator as an individual. Therefore it does not follow the operator as he or she moves to another workstation for job rotation.” Daniel asked a few participants to read the 10 questions listed on the documents.