ABSTRACT
In a Nutshell: This chapter revolves around the Model for Sustainable Change Life Cycle as it is applied in the OCM process, project, and daily work environments, which is how successful OCM interventions should be conducted. In light of what was covered in the preceding chapters, this model is expressed as two related models with the Change Management Planning Checklist as the integrator: (1) as the acronym SUSTAIN, which is both iterative and incremental, (2) as the daily work life cycle of change management, and (3) the 10-component Change Management Planning Checklist. We created SUSTAIN in 2010 as a multistep process revolving around an evaluation phase, while other aspects, such as resolution and verification, must also be considered. The 10-component checklist was added in 2014 to provide for the evaluation aspects, which consist of identifying, submitting, evaluating, and approving the impacts of the change requests on daily operations.
