ABSTRACT

In a Nutshell: This section explores what culture change requirements are, and how important a set of well-developed and agreed-on prioritized requirements lists is to the culture change approach. The CCM approach to require ments involves establishing the requirements early, at a high level, during the feasibility and foundations phases, negotiating these with the business sponsor and relevant stakeholders, and establishing the detailed requirements, both iteratively and incrementally during later life cycle phases. It describes the purpose of following a structured requirements’ management process, which is to ensure that an organizational culture change initiative documents, verifies, and meets the needs and expectations of its customers and internal or external stakeholders. Change management begins with the analysis and elicitation of the objectives and constraints of the organization.