ABSTRACT
Welcome to continual improvement for social responsibility (CISR®).* Let’s orient ourselves to these, sometimes vague and nebulous, subjects of social responsibility and continual improvement. We take “continual improvement” from the tenets of the quality profession and product and process improvement. is methodology includes tools applied toward the goal of zero defect product quality and process capability, which minimizes waste and ineciency. Organizational programs such as Six Sigma, Lean Production, Design for Six Sigma, Process Reengineering, and Total Quality Management are the foundations of our approach to continual improvement. e continual aspect addresses the need to never stop improving. Quality is an ideal state. e minute one level of performance is achieved, the customer expects the next level of performance. We can never rest. ere is always a little more on which to chip away, hence continual improvement.
