ABSTRACT
Competition in queueing systems takes different forms. Firms compete by setting price, capacity, delay guarantee, information, and queue discipline. When capacities are fixed, firms can compete by quoting prices, and delays then result from equilibrium demands. Alternatively, firms can quote delay guarantees and let prices adjust accordingly. The latter option has been named time-based competition. In a long-run model, any two out of price, lead time, or capacity, can be set by competing firms while the third variable will be determined by equilibrium conditions. See, for example, [32].
