ABSTRACT
The important concepts of quality, safety and effectiveness in healthcare organizations will not be realized without the engagement and effective leadership of staff, who at the point of service, make magic happen. The literature strongly suggests that engaged staff are more focused at work and provide safer and higher quality care. Human resource research has repeatedly identified that staff turnover is a result of the employee's desire to leave their manager and very little turnover is for other reasons such as moving, money or promotions. In order to better understand modern leadership theories, it is important to look over the evolution of leadership over time. This reflection of the past sets the stage for the transformation of leadership theories over the years. The Industrial Revolution began following the end of the Civil War with the introduction of industry, manufacturing and growth of companies providing goods and services to local consumers.
