ABSTRACT

Section 6 of ISO 9001 draws together all the resources-related requirements that were somewhat scattered in previous versions. Resource management is a key business process in all organizations. In practice, resource management is a collection of related processes that are often departmentally oriented:

Department. ● Measuring equipment maintenance is controlled by the Calibration

Department. ● Plant maintenance is controlled by the Maintenance Department. ● Staff development. ● Building maintenance is controlled by the Facilities Management Department.