ABSTRACT
Every organization is different but has characteristics in common with others. Even in the same industry, the same market, producing the same type of products, each organization will be different in what it wants to do, how it goes about doing it and how it perceives its stakeholders and their needs. It is therefore not possible to design one system that will suit all organizations. Each has to be tailored to the particular characteristics of the organization and their stakeholders. However, just as human beings have the same organs and processes that differ in size and capability, organizations will have similar functions and processes that differ in size and capability.
