ABSTRACT
This chapter explores the methods of isolation with an emphasis on examples and actions. Isolating the effects of learning can be a confusing process and is certainly one of the most difficult issues to address, but it is absolutely essential to sort out the causes of the business performance improvement. The duration was a six-month review of the data for all four measures, which were then extrapolated for a complete year to determine an annual impact. The duration was a six-month review of the data for all four measures, which were then extrapolated for a complete year to determine an annual impact. All major measures were monitored in the branch, including the number of new credit cards and checking accounts, an increase in deposits or product line, and increasing consumer loans. The program did not focus on specific measures but instead asked participants to set objectives with an action-planning process.
