ABSTRACT
The delivery of learning and development to varied audiences is changing rapidly across organizations. Traditional instructor-led learning is declining, replaced by a variety of technology and media methods to deliver more effective learning. These methods, which are gaining additional emphasis, include coaching and mentoring, structured on-the-job training, just-in-time learning, action learning, job aids, performance support tools, team training and peer teaching, and a variety of technology-assisted delivery techniques. Learning technology incorporates presentation as well as delivery methods, using interactive multimedia, video conferencing, virtual reality, GroupWare, M-learning and electronic performance support systems. Internet/intranet, CD-ROM, satellite, e-mail, and voicemail are common examples of technology used for learning applications.
