ABSTRACT
By the end of the chapter, the reader should be able to
Identify the ways in which tourism can impact on the society and culture of destinations.
Appreciate how such impacts may generate conflicts which can evolve into tourism crises.
Understand that social and cultural conditions may impede the functioning of the tourism industry and threaten the well-being of tourists.
Recognize the importance of managing the relationship between tourists and residents in order to minimize tensions and the possibility of crisis.
Suggest strategies to protect tourists in the event of socio-cultural crises occurring, including those related to crime.
