ABSTRACT

In this chapter we are going to discuss:

Holiday insurance

Comparisons between different independent insurance policies

Comparisons between different package tour insurance policies

What is included in a travel insurance policy

Exclusions

The need for travel insurance

Specialist insurance – pre-existing illness, dangerous activities

E111 coverage

Association of British Travel Agents (ABTA) code of conduct

Terminology

Making a claim

Information required before issuing a policy

Insurance tips for travel agents