ABSTRACT
Managerial competence The NAO were highly critical of the management of the Dome with criticisms of its ‘failure to put in sufficiently robust financial management’ and ‘weaknesses in financial management and control’, its inability ‘to track and quantify fully (its) contractual commitments’ and its ‘difficulty in establishing the full extent of its liabilities’. A civil servant, however competent, is unlikely to have the experience needed to run a large-scale public attraction, and the fact that her replacement was recruited from Eurodisney suggests that this was recognized, but too late to overcome all the problems.
