ABSTRACT

Chapter 6 illustrated the changes that are occurring throughout corporate

America and their implications to HPI practitioners. These trends are driving

the need for corporate training departments to transition into full-service per-

formance improvement organizations. Training professionals are moving away

from training as the sole solution for all human performance problems or

improvement opportunities when, in fact, many performance improvement

strategies are possible. Countless books, articles, college courses, conference

presentations, and workshops bear witness to this trend.